Who we are
Tijartt is inventory, billing and khata software for traders. It is run by a sole proprietor based in Pakistan. In this policy "Tijartt", "we" and "us" mean that operator. You can reach us at contact@tijartt.com.
A business that uses Tijartt (the "business") decides what records to keep about its own customers, suppliers and staff. For those records the business is responsible for the data, and Tijartt processes it on the business's behalf to run the service.
Information we collect
We only collect what the service needs:
- Account details: the owner's and staff members' names, email addresses, job titles and sign-in details, and the business name, logo and the contact details the business chooses to print on its bills.
- Business records entered by the business: products, stock, purchases, sales bills, payments, expenses, stock checks and reports.
- Customer and supplier details entered by the business: names, shop or mill names, phone numbers and balances owed.
- WhatsApp messaging data, when the business uses it: the recipient's phone number, the content of bills, reminders and support messages, and delivery and read status reported by WhatsApp.
- Technical data: one sign-in cookie, and basic request records such as IP address and time, used for security and to limit abuse.
How we use information
We use information to sign users in, run the features the business uses (stock, bills, dues, payments, reports, staff access), send WhatsApp messages the business asks us to send, answer support requests, and keep the service secure and working.
We do not sell personal information. We do not use business records or messages for advertising, and we do not build marketing profiles of anyone.
WhatsApp messages (Meta)
Tijartt can send messages through the WhatsApp Business Platform, which is provided by Meta. We use it for three things: sending a sales bill to the business's customer, sending that customer a reminder about an unpaid balance, and support conversations between Tijartt and its users.
To deliver a message, the recipient's phone number and the message content are passed to WhatsApp. WhatsApp handles that data under its own terms and privacy policy. We receive delivery and read status and any reply, and we use them only to show message status and to answer the conversation.
A business must only message customers who have agreed to receive messages from it. Anyone who no longer wants messages can tell the business, contact us, or block the number in WhatsApp, and we will stop sending to that number.
Who we share information with
We share information only with providers that help us run the service, and only what each one needs:
- Neon, which hosts our database.
- Cloudinary, which stores business logo images.
- Meta (WhatsApp Business Platform), which delivers WhatsApp messages.
- Our server hosting provider, which runs the application.
Where information is stored
Our providers may store and process information on servers outside Pakistan. We choose providers that protect information with industry-standard security and use it only to provide their service to us.
How we protect information
We use these safeguards:
- All traffic is encrypted with HTTPS.
- Passwords are stored only as one-way hashes, never in plain text.
- The sign-in cookie cannot be read by page scripts and is never sent to other sites.
- Each business's records are kept separate. A business's logins can only read that business's records.
- Owners choose which pages each staff member can open, and signing out ends a session immediately.
How long we keep information
We keep information while the business account is active. After an account is closed we delete its information within 30 days, except records the law requires us to keep. Copies in backups are removed as those backups expire.
Your choices and rights
A business owner can ask us to access, correct, export or delete the business's information by emailing contact@tijartt.com from the owner's registered email. Full steps are on the data deletion page at tijartt.com/data-deletion.
If you are a customer, supplier or staff member of a business that uses Tijartt, contact that business first, as it controls those records. You can also email us and we will help.
Cookies
Tijartt uses one cookie to keep you signed in. We do not use advertising or tracking cookies.
Children
Tijartt is a business tool and is not meant for anyone under 18.
Changes to this policy
We update this policy when the service or the law changes. The current version and its date are always on this page.
Questions about this page? Email contact@tijartt.com